Terms of Service
Global Senses Group Pty Ltd (“we,” “our,” or “us”) provides professional longevity health services, including medical advice, health assessments, and wellness plans. By accessing or using our services, website, or applications (collectively referred to as “Services”), you agree to comply with these Terms of Service (“Terms”). These Terms are legally binding, so please read them carefully.
If you do not agree with these Terms, you must not use our Services.
1. Acceptance of Terms
By using our Services, you confirm that:
• You are at least 18 years of age or have obtained the consent of a legal guardian.
• You have read, understood, and accepted these Terms.
• You agree to comply with all applicable laws and regulations in relation to our Services.
2. Services Provided
We offer professional longevity health services, including:
• Medical consultations, assessments, and advice.
• Personalized health and wellness plans.
• Access to online tools and educational materials.
3. User Responsibilities
You agree to:
• Provide accurate and complete information during registration and use of the Services.
• Follow medical advice and guidelines provided as part of the Services.
• Use the Services only for lawful and personal purposes.
You must not:
• Share your account credentials with others.
• Reproduce, distribute, or exploit any part of the Services without prior written consent.
• Use the Services for any illegal, harmful, or unauthorized activity.
4. Fees and Payment
Certain Services require payment, which will be disclosed at the time of purchase. By providing payment details, you authorize us to charge the applicable fees.
5. Privacy
Your use of our Services is subject to our Privacy Policy. We handle your personal and health information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
6. Intellectual Property
All materials, content, and features provided as part of the Services are owned by or licensed to Global Senses Group Pty Ltd. You are granted a limited, revocable, non-exclusive license to access and use the content for personal purposes only.
You may not:
Copy, modify, or distribute any materials without our express written permission.
Use our trademarks, logos, or other intellectual property without consent.
7. Limitation of Liability
To the fullest extent permitted by law:
• We make no guarantees about the accuracy, suitability, or effectiveness of the Services for your specific needs.
• Global Senses Group Pty Ltd is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Services.
• You are solely responsible for how you use the medical advice and recommendations provided.
8. Indemnity
You agree to indemnify and hold harmless Global Senses Group Pty Ltd, its employees, contractors, and affiliates from any claims, damages, or expenses arising from:
• Your use of the Services.
• Your failure to follow medical advice.
• Your breach of these Terms.
9. Service Availability and Changes
We strive to provide uninterrupted access to our Services but do not guarantee availability at all times. We may update, suspend, or discontinue the Services at any time without notice.
10. Governing Law
These Terms are governed by the laws of Australia. Any disputes arising out of these Terms or your use of the Services will be subject to the jurisdiction of the courts in your state or territory.
11. Refund Policy
Global Senses Group Pty Ltd does not offer refunds for any Services under any circumstances. All purchases are final, including those related to consultations, health plans, and subscriptions.
No refunds will be issued for any reason, including dissatisfaction with the Services, change of mind, or failure to follow medical advice.
12. Changes to These Terms
We may update these Terms to reflect changes in our practices or legal requirements. Any updates will be effective immediately upon posting. You are encouraged to review these Terms regularly.
13. Contact Us
For any questions, concerns, or complaints regarding these Terms, you can contact us at:
Global Senses Group Pty Ltd
Email: [email protected]
Address: 696 Bourke Street, Melbourne, VIC, Australia
Effective Date: 04/12/2024
For more information about your consumer rights, visit the Australian Competition and Consumer Commission (ACCC) at www.accc.gov.au.